Customer service

I had an order shipped from NC to Scranton. It was supposed to be delivered the following week.

They called and left a message saying crazy stuff twice, first the street and size of the truck (unverified) my street can have any size truck. Then they came up with another excuse about how long the boxes and heavy they were and that could not be delivered. Short story, during that week when I had help to deliver they didn't.

When My help was gone they finally decided to deliver and told me the driver was going to help me up to 30 min , after that I would be charged.

Very disappointing.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of estes express domestic shipping. Estes Express Lines needs to read this review and look into the issue (if any) according to poster's claims.

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