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Estes Express Lines - Terrible delivery company

Estes was in receipt of my goods on 9/11 and they claimed (a lie) that delivery was attempted. On 9/ 19 I called them since it seemed they were never actually going to contact me and schedule delivery. On 9/20 I got the 1-5 window sat here all afternoon... it’s now 5:30 and you guessed it. No sign of them. Not sure when this end...
1.0
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Product or Service Quality
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#1360297
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Estes Express Lines - Order from etrailer

was told the product would be here 9 14 18 and no show check their web site said it would be here 9 17 18 they called and said it would not be here until 9 19 18 and they dont care at all i wonder how this company stays in business Dead
1.0
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Additional Services
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
Warranty
Website
#1357945
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In the last 4 weeks we have had 4 shipments scheduled for Estes. They have not shown up on time, between the hours of 8:00 AM and 5:00 PM a single time. Although after being canceled and reassigned to another carrier, they usually show up the following day or even 2...
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#1343763
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Is Estes paying you people to delete my reviews? If I could give them zero stars I would. Absolutely no respect whatsoever for consumers merchandise. Had a $3000.00 kayak shipped from Texas to New Jersey. Arrived promptly to Philadelphia four days later. Sat at their...
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#1328682
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If I could give them zero stars I would. Absolutely no respect whatsoever for consumers merchandise. Had a $3000.00 kayak shipped from Texas to New Jersey. Arrived promptly to Philadelphia four days later. Sat at their terminal for three days. Called to see what the...
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1.0
#1323739
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Ordered item on Amazon July 22,2018 with expected delivery July 27-July 31 2018. Notified shipment delayed until August 4, 2018. no delivery Received mail notification August 4th at 5:00 pm that says that Estes has been trying to contact me about the delivery. Someone...
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1.0
#1321459
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If I could give less than 1 star I would. Ordered a show door from Lowes. Estes apparently is their truck delivery. Received a text stating 7/24 delivery. No tracking number. No show. No call. Lowes website says the package was delivered. Got a tracking number from...
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1.0
I didn't like
  • Delivery
  • Terrible customer service
  • Custumer service
#1314619
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Estes Express Lines - Warning do not use

Waited for my shipment was confirmed for Monday no call no show. This is the companies MO. Use them only if you want to lose clients.
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1289043
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Estes Express Lines - Delivery

Its been over 2 weeks and I'm still waiting for my delivery. They keep changing the delivery date. Why the *** fo they sit on this freight? Same problem as all these other reviews. Companies need to wise up and not let this company deliver for them. They need to be out of business. Maybe a class action lawsuit?
#1288307
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Contact Estes Express Lines

Mailing Address:
Estes Express Lines
3901 West Broad Street P.O. Box 25612 Richmond, VA 23260
Richmond, VA 23230
USA
Phone:
(866) 378-3748
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Estes Express Lines Products and Services

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Estes Express Lines - Shipment not delivered as scheduled

I ordered an outdoor storage shed at homedepot.com for home delivery. Tracking number indicates that it will be delivered today June 15. I called Estes customer service, waited 15 minutes before somebody answered. I was told shipment is still in Denver, CO. Corporate customer service said he can’t do anything about it.
#1281107
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