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Had a sink that was suppose to be delivered and I had to be home, only to find out that they forward consumer deliveries to a special division. That appointment was set up and again, no show. No call, no email nothing. When I called all they said they could do was...
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Company wrote 0 private or public responses to the review from Dec 05.
Anonymous
Trafficmgr

That is because most homes are not equipped to accept a deliveries via an over the road 18 wheeled semi truck. The wires are too low, the driveway unsuitable for one reason or...

1.0
I didn't like
  • Delivery
#1416247
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Estes Express Lines - Took 20 days for something that should of taken 2 days to deliver

We sent a very important package to a customer. It should of been delivered in 2 but instead it took 20 days. Maybe? I still have not received the package. I called and they could not care about my problem not even a sorry. Not sure how this company is still in business.
Company wrote 0 public responses to the review from Nov 30.
#1411502
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Resolved
Delivery was scheduled for the 11th, my wife's birthday, it was her gift. Late afternoon of the 11th they told me it would not be delivered until the 12th. The package was in a center about 1 hour from me so I planned on the 12th. Then on the 12th I was told it could...
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Company wrote 0 private or public responses to the review from Oct 12.
5.0
I didn't like
  • Changing delivery date each day
#1379886
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Estes Express Lines - Top Of The Line

Delivered faster than scheduled. Accommodated my tight schedule. Assisted to my door service. JR was a blessing! Wheeling, WV
Company wrote 0 public responses to the review from Sep 29.
5.0
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Customer service
Insurance Quality
Price Affordability
Reliability
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Tracking Tool
#1368749
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Estes Express Lines - Disappointed with office workers and HR department

Upon just getting hired almost a year ago I have learned that the HR department is very dishonest with their drivers and it seems like a lot of the office people or purposely trying to hurt the company
Company wrote 0 private or public responses to the review from Sep 28.
#1368651
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Estes Express Lines - Terrible delivery company

Estes was in receipt of my goods on 9/11 and they claimed (a lie) that delivery was attempted. On 9/ 19 I called them since it seemed they were never actually going to contact me and schedule delivery. On 9/20 I got the 1-5 window sat here all afternoon... it’s now 5:30 and you guessed it. No sign of them. Not sure when this end...
Company wrote 0 public responses to the review from Sep 19.
1.0
Details
Customer service
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
#1360297
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Estes Express Lines - Order from etrailer

was told the product would be here 9 14 18 and no show check their web site said it would be here 9 17 18 they called and said it would not be here until 9 19 18 and they dont care at all i wonder how this company stays in business Dead
Company wrote 0 private or public responses to the review from Sep 17.
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1357945
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In the last 4 weeks we have had 4 shipments scheduled for Estes. They have not shown up on time, between the hours of 8:00 AM and 5:00 PM a single time. Although after being canceled and reassigned to another carrier, they usually show up the following day or even 2...
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Company wrote 0 public responses to the review from Aug 31.
#1343763
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Is Estes paying you people to delete my reviews? If I could give them zero stars I would. Absolutely no respect whatsoever for consumers merchandise. Had a $3000.00 kayak shipped from Texas to New Jersey. Arrived promptly to Philadelphia four days later. Sat at their...
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Company wrote 0 public responses to the review from Aug 13.
#1328682
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Contact Estes Express Lines

Mailing Address:
Estes Express Lines
3901 West Broad Street P.O. Box 25612 Richmond, VA 23260
Richmond, VA 23230
USA
Phone:
(866) 378-3748
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Estes Express Lines Products and Services

If I could give them zero stars I would. Absolutely no respect whatsoever for consumers merchandise. Had a $3000.00 kayak shipped from Texas to New Jersey. Arrived promptly to Philadelphia four days later. Sat at their terminal for three days. Called to see what the...
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Company wrote 0 private or public responses to the review from Aug 07.
1.0
#1323739
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