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Seems like I'm not the only one with a bad experience. I got a call to schedule my delivery. My wife calls them back literally 2 minutes later and leaves a lengthy voice mail confirming the delivery for the next day. We don't get a call back, so my wife calls them 5...
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#1228179
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I ordered floor tiles march 16 2018 from home depot. When i went to track my order it said it was shipped expected delivery date was march 23,2018. Well needless to say march 23 i got no merchandise no phone call no email so i go back to my tracking info to see my...
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1.0
#1218171
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Estes Express Lines - Neighbors delivery

Neighbor next door had a deliver from this company. Driver ran truck and trailer in my yard and drove over my new Asphault driveway cracking a corner end chunk !!! Totally pissed because the driver was told to stay off my driveway.
#1217654
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I ordered a Hot tub threw homedepot.They use estes to deliver I received an email to contact the office to set up my appointment for delivery. When I contacted estes they stated that they couldn't deliver my hot tub .The tub was too big for the lift gate on thier...
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1.3
#1215530
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Estes Express Lines - Delivery service

I spoke with someone to set up a delivery’s app. wait the whole day, and they said the appointment wasn’t set up. I waste my time waiting, and they never arrived.
1.0
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Customer service
Diversity of Products or Services
Product or Service Quality
#1214209
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Estes Express Lines - Horrible

Without question, the absolute WORST trucking company I have EVER used in 32 years. Never on time, missing merchandise, and they LITERALLY have no ability to contact the drivers 50% of the time, and left on hold for 28 minutes.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1210692
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First they claimed to call to set up delivery time. Phone records clearly showed that was a lie. Then they claimed to have attempted delivery. Lie. Then when I call they said it could not get there that day but promised it would arrive no later than 9 AM the next day....
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1.0
I didn't like
  • Delivery
  • Delivery window does not get lived up to
  • Irresponsible company
#1210094
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Estes Express Lines - Great seevice

Treated me great my freight was two days early
#1196515
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I ordered windows out of North Carolina. The windows were shipped on two orders. One order arrived in Hammond Louisiana on Dec 1 . The second arrived Fri Dec 8. I had no contact on Dec 1. I called the main branch on Dec 7 to find out that the shipment was in Hammond on...
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1.0
#1148477
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I honestly think this company has to have the worst communication. I received a call to schedule my delivery, although it was in a completely different state when all of my shipping info was more than clear from my purchase. The out of state terminal told me they would...
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1.0
#1144010
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