Product: Estes Express Lines Delivery Service Clear all filters (0 of 36 reviews match)
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Estes Express Lines - Shipment not delivered as scheduled

I ordered an outdoor storage shed at homedepot.com for home delivery. Tracking number indicates that it will be delivered today June 15. I called Estes customer service, waited 15 minutes before somebody answered. I was told shipment is still in Denver, CO. Corporate customer service said he can’t do anything about it.
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Estes Express Lines Delivery Service
#1281107
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Estes Express Lines - Shipping of my 1500 dollar lawn mower

My lawnmower was with Estes for 5 days being moved from Janesville Wisconsin to Elgin then to Chicago then to Romeoville who is the one who does curbside service where it should have went when it was picked up in Janesville so now my surprise for Father’s Day has been ruined and oh god forbid anyone takes the blame plus I Paris $115 shipping to not get my merchandise
1.0
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Estes Express Lines Delivery Service
#1280962
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I ordered tile from Home Depot in April, but the scheduled delivery date came and went. I happened to have a day off the next week and had to spend the entire day on the phone with several Home Depot reps as Estes wasn't answering their phones or cooperating. First...
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1.0
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Estes Express Lines Delivery Service
#1250973
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Seems like I'm not the only one with a bad experience. I got a call to schedule my delivery. My wife calls them back literally 2 minutes later and leaves a lengthy voice mail confirming the delivery for the next day. We don't get a call back, so my wife calls them 5...
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Estes Express Lines Delivery Service
#1228179
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I ordered floor tiles march 16 2018 from home depot. When i went to track my order it said it was shipped expected delivery date was march 23,2018. Well needless to say march 23 i got no merchandise no phone call no email so i go back to my tracking info to see my...
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1.0
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Estes Express Lines Delivery Service
#1218171
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Estes Express Lines - Neighbors delivery

Neighbor next door had a deliver from this company. Driver ran truck and trailer in my yard and drove over my new Asphault driveway cracking a corner end chunk !!! Totally pissed because the driver was told to stay off my driveway.
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Estes Express Lines Delivery Service
#1217654
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I ordered a Hot tub threw homedepot.They use estes to deliver I received an email to contact the office to set up my appointment for delivery. When I contacted estes they stated that they couldn't deliver my hot tub .The tub was too big for the lift gate on thier truck.
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1.3
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Estes Express Lines Delivery Service
#1215530
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Estes Express Lines - Delivery service

I spoke with someone to set up a delivery’s app. wait the whole day, and they said the appointment wasn’t set up. I waste my time waiting, and they never arrived.
1.0
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Estes Express Lines Delivery Service
#1214209
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Estes Express Lines - Horrible

Without question, the absolute WORST trucking company I have EVER used in 32 years. Never on time, missing merchandise, and they LITERALLY have no ability to contact the drivers 50% of the time, and left on hold for 28 minutes.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
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Estes Express Lines Delivery Service
#1210692
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First they claimed to call to set up delivery time.Phone records clearly showed that was a lie. Then they claimed to have attempted delivery. Lie. Then when I call they said it could not get there that day but promised it would arrive no later than 9 AM the next day....
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1.0
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Estes Express Lines Delivery Service
I didn't like
  • Delivery window does not get lived up to
  • Irresponsible company
  • Delivery
#1210094
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