Product: Estes Express Lines Delivery Service Clear all filters (27 of 27 reviews match)
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Estes Express Lines - Horrible

Without question, the absolute WORST trucking company I have EVER used in 32 years. Never on time, missing merchandise, and they LITERALLY have no ability to contact the drivers 50% of the time, and left on hold for 28 minutes.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
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Product or Service Quality
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Estes Express Lines Delivery Service
#1210692
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Estes Express Lines - Great seevice

Treated me great my freight was two days early
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Estes Express Lines Delivery Service
#1196515
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When we had enough we contacted the window vendor and explained what was going on. We told the window vendor that we would go and get the windows. When my son went to go get them, they would not even help load the windows. They said since they did not deliver them ,...
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1.0
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Estes Express Lines Delivery Service
#1148477
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I honestly think this company has to have the worst communication.I received a call to schedule my delivery, although it was in a completely different state when all of my shipping info was more than clear from my purchase. The out of state terminal told me they would...
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1.0
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Estes Express Lines Delivery Service
#1144010
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Estes Express Lines - HORRIBLE

Literally waited around all day. Called and asked when the delivery was expected and the driver ended up not delivering and I was given no phone call once. Horrible customer service horrible experience.
1.0
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Customer service
Tracking Tool
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Estes Express Lines Delivery Service
#1120054
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Estes Express Lines - The *** Trucking Company I've ever experienced

I was delivered a dishwasher on 10/24 it was destroyed it look it was driven over by a tank
Product
Estes Express Lines Delivery Service
#1120041
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On July 18, 2017 I was called by Estes Express Lines of Amarillo Texas, 806-371-8740. They informed me that the shipment I was expecting would be delivered Friday, July 21, 3017 between 2:00an 6:00 PM. After waiting all afternoon I called Estes Express and was told...
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1.0
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Estes Express Lines Delivery Service
#1077704
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First there website said delivery Monday!Tues it changed to Delivery at 11:43 So I wait and wait and wait finally I call to have to lady give me a run around about their website, When in fact I really believe they lost it? So two days go by before I hear from Estes,...
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1.0
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Estes Express Lines Delivery Service
I didn't like
  • Custumer service
  • Web site
#1073821
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Estes Express Lines - Estes Denies claims
Estes Express Lines - Estes Denies claims
Estes Express Lines - Estes Denies claims
Estes broke my glass fountain during shipping . It was created and marked fragile. They destroyed the evidence and are now trying not to pay the claim. this is wrong and thees companies should not be able to get away without taking responsibility. I have reached out to...
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Anonymous
Anonymous

Estes tracking said the package was in Baltimore I called to verify that it was there they told me it was and I could come pick it up so I drove to Baltimore 100 miles round...

1.0
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Estes Express Lines Delivery Service
#1027954
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They lost my shipment (a big double shower door--maybe it slipped down between the sofa cushions?), gave me the runaround on the phone for several days (and never updated their online tracking page), and finally admitted the unit was lost only after the dealer's...
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1.0
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Estes Express Lines Delivery Service
#1026804
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