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I ordered windows out of North Carolina. The windows were shipped on two orders. One order arrived in Hammond Louisiana on Dec 1 . The second arrived Fri Dec 8. I had no contact on Dec 1. I called the main branch on Dec 7 to find out that the shipment was in Hammond on...
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1.0
#1148477
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I honestly think this company has to have the worst communication. I received a call to schedule my delivery, although it was in a completely different state when all of my shipping info was more than clear from my purchase. The out of state terminal told me they would...
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1.0
#1144010
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There were no contact details on my order tracking and after tracking the shipment for a week and seeing that it remained in Little Rock arkansas for 5 days I had to be a detective and find contact info , finally contacted them by phone and was told that they left...
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#1127637
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Estes Express Lines - HORRIBLE

Estes Express Lines
#1120054
1.0
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Literally waited around all day. Called and asked when the delivery was expected and the driver ended up not delivering and I was given no phone call once. Horrible customer service horrible experience.
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Estes Express Lines - The *** Trucking Company I've ever experienced

Estes Express Lines
#1120041
I was delivered a dishwasher on 10/24 it was destroyed it look it was driven over by a tank
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Estes Express Lines - Employees treatment

Estes Express Lines
#1061944
1.0
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I witnessed the terminal manager yell at an employee for drinking water on company time. The employee had just come off the dock to get in his truck to deliver frieght. The dock foreman had let him. The employee was berated a n front of others for drinking water on company time. I am new here so i said nothing and just made my self invisible. Charleston WV
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Short Review on July 08, 2016

Estes Express Lines
#879093
1.0
Details
Horrible!!!! Never use again, my package has been there 4 days and im still trying to get it delivered. They keep saying they dont know why the truck hasnt been unloaded.
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Baby furniture in transit already sold to me on truck from Estes express. Was told yesterday Estes is holding and not releasing anybody's merchandise until their dispute with the retailer is settled. Even though my merchandise no longer is the property of the retailer...
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#1104446
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I am not very happy this evening. On July 18, 2017 I was called by Estes Express Lines of Amarillo Texas, 806-371-8740. They informed me that the shipment I was expecting would be delivered Friday, July 21, 3017 between 2:00an 6:00 PM. After waiting all afternoon I...
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1.0
#1077704
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First there website said delivery Monday! Tues it changed to Delivery at 11:43 So I wait and wait and wait finally I call to have to lady give me a run around about their website, When in fact I really believe they lost it? So two days go by before I hear from Estes,...
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1.0
I didn't like
  • Custumer service
  • Web site
#1073821
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I had a delivery scheduled today between 1-4 . The driver gets to house at 12:30, calls me shortly after and I leave to go home and told him to wait on me that I would be there before the 1. Instead my husband that just had surgery yesterday was arose from a vague...
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1.0
#1058228
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Estes Express Lines - Estes Denies claims
Estes Express Lines - Estes Denies claims
Estes Express Lines - Estes Denies claims
Estes broke my glass fountain during shipping . It was created and marked fragile. They destroyed the evidence and are now trying not to pay the claim. this is wrong and thees companies should not be able to get away without taking responsibility. I have reached out to...
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Anonymous
Anonymous

Estes tracking said the package was in Baltimore I called to verify that it was there they told me it was and I could come pick it up so I drove to Baltimore 100 miles round...

1.0
#1027954
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They lost my shipment (a big double shower door--maybe it slipped down between the sofa cushions?), gave me the runaround on the phone for several days (and never updated their online tracking page), and finally admitted the unit was lost only after the dealer's...
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1.0
#1026804
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Estes Express Lines - ESTES EXPRESS IS NOT PAYING ACTUAL DAMAGES DESPITE PROOF
Estes Express Lines - ESTES EXPRESS IS NOT PAYING ACTUAL DAMAGES DESPITE PROOF
We are a small business and not getting paid legitimate damages by BIG companies like ESTES EXPRESS will wipe us out of business. Estes Express Lines DOT #121018 transported our...
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1.0
#977968
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